Account was apparently deleted, now things aren't working right

I had some credit and some purchases but had not uploaded anything yet. I was allowed to reset my password but was prompted for all my information again when I logged in, as if it was creating a new account.

What happened to the previous account?
What happened to the purchased shares?
What happened to the purchased tracks?
What happened to the account credit?

Please help!

Hey @musicscene , please DM me your email and I can investigate the credits etc.

There was a transition done in August that wasn’t fully completed and had some bugs. A lot of this has to do with the complicated state of the tech stack, which you can see more about here: